We Handle Your Claim. From First Call to Final Invoice.

Direct billing with every major insurance carrier. Up to $1,000 of your deductible covered. You drive — we’ll deal with the paperwork.

4.9 · 200+ Google reviews · Lifetime warranty

I-CAR GOLD CLASSLIFETIME WARRANTYALL INSURANCE ACCEPTEDOEM PARTSFREE ESTIMATES

Step-by-Step Claims Assistance

Stress-Free, Start to Finish.

01
Call or Submit Photos
Reach out by phone or send photos online. We'll start a damage assessment immediately.
02
Free Damage Estimate
Detailed written estimate built using insurance-grade software. Always free, no obligation.
03
File or Continue the Claim
Already filed? We pick it up from there. Haven't yet? We help you file and assign a claim number.
04
Insurance Inspection
We coordinate with the adjuster, send supplemental photos, and negotiate supplements if needed.
05
Repair Begins
Once approved, repair starts. We keep you updated at every milestone.
06
Direct Billing
We invoice your insurer directly. You only pay your deductible — and we help with that too.

Insurance Coordination

We Speak Insurance.

Our team works with insurance adjusters every single day. We know what they need, what to push back on, and how to get your repair approved without delays — so you don’t have to play middleman.

We work with State Farm, Progressive, Allstate, GEICO, USAA, Nationwide, Liberty Mutual, Farmers, and every other major carrier

We handle adjuster calls and supplement requests for you

We coordinate rental car authorization and pickup

We negotiate for OEM parts whenever your policy allows

We help you understand your coverage in plain English

$1,000

Deductible Assistance

We help cover up to $1,000 of your insurance deductible — so the repair costs less out of pocket. Ask about eligibility on your free estimate.

Call (614) 231-4005

Come Prepared

What to Bring to Your Estimate.

Driver's License

For vehicle and contact verification.

Insurance Card / Policy Number

So we can verify coverage and file the claim.

Claim Number (if filed)

We pick up where the adjuster left off.

The Vehicle Itself

Drive it in, or send photos if it isn't drivable.

Don’t have everything? Come anyway — we can start the estimate and gather the rest.

Insurance FAQs

Common Questions

Do I have to use the shop my insurance recommends?

No. Ohio law guarantees your right to choose any licensed repair shop. Your insurer must work with us regardless of their preferred network.

Will using Reliable cost me more out of pocket?

No. Our rates are in line with insurance carriers, and we help cover up to $1,000 of your deductible — typically lowering your out-of-pocket costs.

What if my insurance writes for cheaper parts?

We'll always disclose part options. If your policy allows OEM parts, we push for them. If only aftermarket is approved, we'll explain the difference and your options.

How long will I be without my car?

Most claims are completed in 5–10 business days. We coordinate rental car authorization with your carrier.

Do you handle out-of-state insurance?

Yes. We work with every major U.S. carrier regardless of which state issued the policy.

What if my claim gets denied?

We'll review the denial with you and help you appeal or explore other options. You're not on your own.

Need to File a Claim? We'll Walk You Through It.

Free estimate. Direct insurance billing. Up to $1,000 of your deductible covered.