Have you ever been told by your insurance company that you “have to go” to a specific repair shop after an accident? If so, you may be experiencing what’s commonly referred to as insurance steering and if you’re in Columbus, Ohio, it’s important you know your rights.

At Reliable Collision Ohio, a trusted Columbus auto body repair shop, we believe drivers deserve choice, especially when it comes to restoring their vehicle after a collision. We also make the repair process easier with insurance claims support and free towing services for customers.

What Is Insurance Steering?

Insurance steering happens when an insurance company or agent pushes -subtly or overtly- to have you take your damaged vehicle to a specific repair facility that may benefit them (or theirs) more than it benefits you. This practice can result in:

• Limited choice in who repairs your vehicle.
• Repairs that aren’t tailored to your needs.
• Potentially rushed or lower-quality work.
• Frustration and confusion throughout the claims process.

In Ohio, you have the right to choose where your vehicle is repaired, and choosing a local, reputable shop can make all the difference.

Your Rights as a Driver in Ohio:

In Ohio, insurance companies cannot require you to use a particular auto body shop. While insurers may recommend repair facilities, YOU have the final say. Choosing the right repair shop impacts:

• Repair quality
• Resale value
• Vehicle safety after the collision

So when someone tells you your insurer mandates a specific body shop, that’s your cue to ask questions and to consider your options.

Why Choosing Reliable Collision Ohio Matters:

Here in Columbus, OH, Reliable Collision Ohio gives you all the benefits of quality collision repair, without the pressure of insurance steering. Our team is committed to:

• Supporting You Through Insurance Claims:

Dealing with insurance after a crash can be confusing. That’s why we offer personalized assistance with your claim by helping you gather documentation, communicate effectively, and get your car back on the road with confidence.

• Free Towing for Columbus Area Customers:

Worried about how to get your car to the shop after a collision? We make it simple. Reliable Collision Ohio offers free towing services for customers, so you don’t have to stress about getting your vehicle to us.

• High-Quality Auto Body Repairs:

From frame repair and advanced diagnostics to precision paint matching and cosmetic work, our certified technicians use industry-leading techniques and equipment to restore your vehicle’s safety and value, whether or not you choose to use insurance.

• Deductible Assistance:

In many cases, we can help with deductible assistance, putting more money back in your pocket and making repair decisions easier, no matter where your insurance company suggested you go initially.

Insurance Steering vs. Insurance Support:

There’s a big difference between steering -pushing you toward a preferred shop- and supporting you through the repair process. At Reliable Collision Ohio, we’re on your side.

Insurance Steering:

• You’re told where to take your vehicle.
• Focus is on insurer benefit.
• Limited communication options.

Insurance Support at Reliable Collision Ohio:

• You choose the repair facility.
• We help navigate the claim process.
• Free towing and deductible assistance.
• Direct communication with insurers on your behalf.

Columbus, Ohio: Your Choice for Collision Repair

As a locally owned and operated Ohio collision repair center, Reliable Collision Ohio is proud to serve drivers across:

• Columbus, OH
• Dublin, OH
• Westerville, OH
• Gahanna, OH
• Reynoldsburg, OH
• And surrounding communities

Choosing us means choosing quality, transparency, and customer-first service, without the pressure of being steered by your insurance company.

After an accident, the last thing you want is added stress, especially when it comes from insurance companies trying to tell you where to go for repairs. The truth is: you have the right to choose, and choosing a reputable, local collision repair shop like Reliable Collision Ohio benefits you in the long run.

Whether you’re dealing with insurance claims, tow logistics, or repair decisions, our team is here to support you every step of the way.

Ready to learn more or schedule your repair? Visit Reliable Collision Ohio today and get the support you deserve.